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1800CPAP.COM CPAP Mask and CPAP Machine Prescription Policy

Updated: 10/29/2018

Please Read carefully (excluding international orders): The Food and Drug Administration (FDA) classifies CPAP/Bi-PAP/Bi-Level machines, complete/assembled CPAP masks and humidifiers as Class II Medical Devices that require a copy of the prescription be on file prior to shipping your order to any U.S. address. You may order products prior to submitting your prescription and it will ship once we have the prescription on file. If you do not have a copy of your CPAP prescription, do not worry because you still have many options, as stated below!

Please Note: Whenever applicable/required, we set the therapy devices (CPAP machines) to the settings listed on the prescription prior to shipping. If pressure adjustments are needed in the future based on an updated prescription, some CPAP units allow for settings to be changed through the SD card provided with your machine. Please contact us to confirm availability of this feature.

Items that DO NOT require a copy of prescription.

  1. CPAP Masks without headgear: These include everything except the headgear straps (remember you can add the headgear to make a complete CPAP mask)
  2. CPAP Mask Parts: Cushions, Headgear, Accessories
  3. CPAP Machine Parts: CPAP Hose/Tubing, Filters, Water Chambers, Parts, etc.
  4. Comfort Items: Tube covers, moisturizers, comfort pads, etc

Items that DO require a copy of prescription before your order can ship.

Not sure if you need to submit a copy of your prescription? Email us or Call 1-800-274-1366 to find out.

  1. Sleep Therapy Devices: CPAP machines, BiPAP machines, Oxygen Concentrators, etc. Don't have a prescription for a CPAP machine? Check out our Home Sleep Testing Program
  2. Humidifiers: Heated CPAP and BiPAP Humidifiers.
  3. Complete/Assembled CPAP Masks: All CPAP and BiPAP masks that are fully assembled and labeled RX required.
  4. Provent Sleep Therapy

Let Us Work For You

We understand the inconvenience of not being able to get a RX or a copy of your RX and that is why we are committed to go the extra mile to insure that you get the CPAP or Bi-PAP/BiLevel supplies you need.

Don’t have your prescription? Not a problem! Please provide us with the requested information via the link below and we will work to obtain it from your physician.

Prescription Request Form

Or if you have a prescription; we offer you 3 ways to get it to us:

  1. Fax: 1-888-290-6188
  2. Email a Copy to (
  3. US Postal Mail: Send to | 2908 W US 22-3 | Maineville, OH 45039

Download Our CPAP Prescription Form To Give To Your Doctor

1800CPAP.COM Prescription Form

Common Prescription Questions

Q) Who writes my prescription for CPAP or Bi-PAP/BiLevel supplies?

A) Commonly, your sleep physician or primary care physician (family doctor) will provide your CPAP prescription however these prescriptions may also be written by the following:

  1. D.O. (Doctor of Osteopathy)
  2. Psychiatrist
  3. P.A. (Physicians Assistant)
  4. N.P. (Nurse Practitioners)
  5. Dentist

Q) I am an international customer, do I need to submit a copy of my prescription to order?

A) It is not required, however we encourage you submit the prescription so the devices may be programmed to your settings.

Q) Will my original prescription work?

A) Yes. Once your prescription is on file, it is good for lenght of time stated on the prescription. There is no need to submit a new one unless your physician makes a pressure adjustment to your machine. Should this happen, please just send us your updated prescription for your file so we may better serve you in the future.

Q) If I have a machine prescription, do I need a separate prescription to purchase a mask or humidifier?

A) You should ask your physician to state all required RX items on the RX. A CPAP or Bi-PAP/BiLevel machine prescription will require a statement for a CPAP mask, humidifier, and machine.

Q) If I have a machine prescription, do I need a separate prescription to purchase replacement parts for masks, machines or humidifiers?

A) No. Replacement parts such as mask frames, cushions, headgear, other mask parts, machine filters, humidifier chambers and other replacement parts do not require a prescription for purchase.

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